Brummelli has made every effort to ensure that the products are fairly described, that the product information is correct and that the colors and get up of our products are displayed as accurately as possible. Due to photographic lighting sources or differences in device screen settings, we are unable to guarantee that the color you will see on your screen will completely reflect the true color of the product ordered. Please also note that each pair of shoes is HAND PAINTED which means no two pairs will be exactly the same. It also means that there might be small variations from the product image in terms of color, brush strokes, shading, etc.
Leather is a natural product from animal hides and therefore differs from hide to hide. Variations in the texture of the leather should not be considered a fault but inherent of the natural beauty and uniqueness of the leather. Leather will always have natural marking such as dents, scars, scratches, wrinkles or blemishes. These natural markings or irregularities should not be considered as a defect but rather indications of genuine leather.
We only use premium quality leather and do not compromise on getting the finest selection possible. It is the policy of the company to not accept returns on product for any reason where the cause is due to the nature of leather products. For long lasting use, protect your shoes from getting wet and prolonged exposure to direct sunlight and heat. Leather footwear generally takes about 1-2 weeks of wear before softening. For optimal comfort we recommend wearing your shoes for 1-2 hours a day to start and then incrementing the duration over the next 2 weeks. As a natural product it is subject to wear and tear over time.